Shipping Policy
Last Updated September 9, 2015

Our goal at Revescent is to get your products to you as soon as possible after you place your order. 

Delivery Times

You can expect most of our products to be delivered within 4-5 business days, though some may take longer.  There are several reasons for this:

  • Most of our products use natural ingredients and they often have a shorter shelf life (typically from 6 months to 3 years); these products are made and shipped in small batches, and stock levels are kept low so that the products you receive are as fresh as possible. 
  • Some of our suppliers make their products only after an order is placed.
  • Some of our suppliers are located halfway around the world, so shipping takes longer.

We would rather it take a little longer to get to you so that you can enjoy the freshest product possible. We will always keep you informed as to the status of your order, and will be here to answer any questions you might have.

Addresses

You may have your order delivered to another address by providing an alternate shipping address when you check out.

Tracking

Revescent generally ships orders via methods that include tracking.  Once your order has shipped you will receive an email from us with tracking number(s), and tracking information will be available on the website.

We are also working to implement SMS/text message notification of shipping and tracking information in the near future.

Shippers

We generally ship orders destined for the United States via USPS, or via Canada Post for items shipping from our suppliers in Canada.  If you’re outside of the United States or prefer we use another shipper, we’re happy to work with you.  Just drop us a note at shipping@revescent.com when you place your order (or preferably before) and we’ll do our best to honor your request!  Please note that some requests may increase shipping costs and/or delay the arrival of your package(s).  Any changes will be communicated to you in advance.

Shipping Costs

Shipping costs for delivery addresses in the United States are generally fixed at $7.95, regardless of the size or weight of the items you order.  There are no extra charges if a single order is delivered in multiple packages, or to a rural zipcode, US territories and freely associated states, Alaska, Hawaii, or APO/FPO/DPO addresses. Shipping to international destinations generally results in additional charges. Shipping to Canada, Mexico, and U.S. Territories is a fixed rate of $14.95.  Shipping to all other countries is a fixed rate of $24.99.  Revescent is not responsible for tax, dues, or custom fees applied by other countries.

And Samples-only orders and orders over $100 ship free in the domestic United States only!