Frequently Asked Questions


How do you pronounce Revescent?



What does Revescent mean?

Revescent means uncompromised quality in your shopping experience from the products you choose to the service you’re provided.


Why should I be concerned about the products I put on my body?

Your skin is your largest and (dare we say) most exposed organ.  Over half of the amount of product you apply to your skin is absorbed into your bloodstream.  Think about what you put on your skin on a daily basis from washing your face, toning, masking, moisturizing, the soap you use on your body, followed by the lotion, the cosmetics, the perfume, then the shampoo, conditioners, and styling products.  If you’re not currently using all natural products what you’re putting into your bloodstream are parabens, ethanolamines, sodium laureth sulfate, 1,4-Dioxane (in a quarter of the beauty products in the U.S. but rarely listed on the ingredients label), phthalates, and neurotoxins – all of which have been linked to endocrine (hormone) disruption, developmental and reproductive toxicity, organ system toxicity, bioaccumulation, and cancer.  Your body has numerous mechanisms to filter these toxins out of your system but when applied on a regular basis and compounded with environmental toxins and those ingested through eating processed foods and pesticides on conventional produce these filters get overloaded and the buildup of toxins is greater than your body can flush out.

The term “fragrance” is often a generic word used to encompass as many as 28,000 possible chemicals that are in your product to give it a certain scent, which include synthetic musk, phthalates, and allergens that create the fragrance. Once sensitized to an ingredient, a person can remain so for a lifetime, enduring allergic reactions with every subsequent exposure. Fragrances are one of the largest known allergens and have been linked as causing and triggering asthma attacks.

It’s Not Only About You.

Every day many of us encounter dozens of people; it’s been estimated that one in twenty people have an allergy to fragrance, one in twenty suffer from sinusitis, one in nine people have asthma, and one in six people suffer from Multiple Chemical Sensitivity (MCS).  In many cases one person may suffer from more than one of these issues.  When you use products that are full of chemicals to create scents you’re creating an unhealthy environment for those around you as well.  When you use products that are free of harsh chemicals you’re not only making a healthier choice for yourself but also for those in your household and that you come into contact with from day to day.


I have Multiple Chemical Sensitivity (MCS)…  I am sensitive to fragrances... allergic or sensitive to most cosmetics, are all of your products safe for me?

Everyone is different. Your genes, environmental exposures, and general health are all factors that determine what your body can or cannot tolerate.  While using products that are free of harsh chemicals is the better choice for alleviating most of the reactions that you’ve come to expect from using most beauty products, it’s not a guarantee that you won’t have sensitivity to (a) natural ingredient(s). If you have any known sensitivities and are searching for products that are gentler, please let us know and we’ll try to help you avoid any products that include those ingredients.


Will these products work as well as my traditional products?

The efficacy of any product will vary from person to person.  These toxin free products will work as well, if not better than your traditional products but yield the best results when you keep these things in mind:

  • You probably went through dozens of shampoos, facial cleansers, mascaras, etc. before you found the one that works best for you. When it comes to natural products people tend to give up if the first one they try doesn't make them fall in love thus deeming these safer products as less effective. Just like conventional products it will take some trial and error until you find the right natural product for you.
  • Those that maintain a healthy diet, free of processed and pre-packaged foods, will notice better results with natural products.
  • If you’ve been using traditional synthetic based products your hair and skin will first go through a detox process to eliminate the toxins that those products leave behind. After approximately two to four weeks of only using toxin free products you will begin to see the full benefits of these products. The synthetic products coat your skin and hair in plastic that strips your skin of oils and accumulates in build up on your hair. Your skin tries to compensate for this by producing more oil which in turn creates a need for you to use these products more often. During the two to four week detox period you're changing this process and it won't be uncommon to experience oily, stringy hair. Once this period is over you're left with shinier and more manageable hair that is more wash and go, no longer needing to wash it as often.
  • All natural products work differently with your body than traditional synthetic based products. Traditional products often prohibit your body from operating naturally; deodorants and anti-perspirants are an example where traditional products inhibit your body from naturally expelling toxins through sweat by creating inflammation to clamp sweat ducts closed, which is why they’re linked to different cancers, endocrine impairment, and alzheimers. Natural deodorants work with your body to allow the detoxifying process through sweat but by killing the bacteria that causes the odor.
  • Suds do not equate with clean. Many of the toxin-free products will not create much of a lather. The chemicals that create this foamy lather are surfectants [Sodium Laurel/Laureth Sulfates (SLS), Sodium Laureth Sulfate (SLES), Ammonium Lauryl Sulfate (ALS), and Ammonium Laureth Sulfate (ALES)] and have been classified as irritants by the Food and Drug Administration (FDA). The Materials Safety Data Sheets for these surfectants state that they are harmful if swallowed, may be dangerous if absorbed by the skin, cause eye irritation, and may cause a respiratory infection if inhaled. These surfectants are known more for their sudsing ability than their actual ability to actually clean.


What do the product ratings mean?

For an explanation on these ratings, please visit Understanding EWG Ratings.


What shipping method do you use?

Primarily we use USPS Priority Mail for shipments within the United States and to Canada.  For items shipping from Canada we use Canada Post.  Should you require expedited shipping, prefer another carrier, or need International Shipping, just let us know and we’ll find a solution that works for you. There may be increased shipping charges or longer shipping times, but we’ll let you know up front.


When will my order ship?

Orders ship as soon as possible and generally arrive within 3 business days after shipping.  Without all of those harsh chemicals, the shelf life of these products ranges between six months and three years.  They’re often made in small batches; some of our vendors like to make their products only after an order has been placed and some products are coming from halfway around the world.  We want you to be able to optimize the life of your products therefore the length of time it takes to receive your order will largely depend on what you order. We will let you know if we anticipate an order will take longer than five business days.


Do you offer special ordering?

Absolutely! If we can get it then we will get it for you. In some cases there may be a reason that we don’t carry a specific product due to a sub-standard ingredient and we’d rather not compromise about that, so if that’s the case, we might not. There are also some companies that aren’t accepting wholesale accounts or have exclusivity agreements for certain products. If that’s the case, we’ll point you in the right direction if we can’t get it.  You can call or email us with any special requests.  

Do we carry a brand you love but not the product you were looking for? Let us know and if we can, we'll be happy to get it for you and include it in your order.


What if I have a problem with my order?

Your problem is our problem and we like to solve problems.  Please let us know and we’ll work with you until you’re completely happy.


What payment methods do you accept?

We currently accept payment through PayPal, Bill Me Later (also known as PayPal Credit), and Stripe.  We accept all major credit cards plus JCV and Diners Club. Checks and money orders are accepted; your order will ship out after payment has cleared. There will be a $30 fee for any returned checks.